BA Mason in Chippewa Falls, Wisconsin - Over charged shipping charges

0 comments
Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

My husband ordered a pair of boots and had to return them due to poor quality. We wre charged another rediculos charge to return them.In all we paid 24.00 in shipping.Called Bamason to help with issue, but they refused.Will never even consider this co. in the futhur.98% of online shopping offer free shipping to you.Stick with them.If product is defective, companies should not chatge you for returns

Product or Service Mentioned: Boots.

Reason of review: Return, Exchange or Cancellation Policy.

BA Mason - Company shipping charges and product quality

0 comments
Not resolved
1.1
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Website

I was charged 14.00 to ship boots.The quality of them was very poor due to NO SOLE SUPPORT.I returned them back to company and they charged me another 7.95.I feel that 23.00 was way over the limit for trying a new item.Will not order from this company again.Consumers Beware. I called CS in which was no help at all

Product or Service Mentioned: Boots.

Reason of review: Return, Exchange or Cancellation Policy.